Unified collaboration on Slack and Microsoft Teams

Connect and streamline chats across Slack, Microsoft Teams, Zendesk, and Jira. Boost collaboration with apps for support tickets, issues, and more

14-day free trial, no credit card required

conclude connect slack teams integration apps for slack and teams
Conclude Connect
Conclude Connect integrates Slack and Microsoft Teams to streamline cross-platform collaboration. Connect channels and chats, share files, and relay messages with internal or external collaborators.
Conclude Apps
Conclude Apps for Slack and Microsoft Teams keep the team focused, with no-code apps for task management, issues, incidents, bug tracking, and more. Build a scalable support and ticketing workflow with Jira and Zendesk integrations.

Integrated solutions for chat and app interoperability

all conclude solutions
internal and external collaboration

Chat and share files between Slack and Teams

Use Conclude Connect to link channels and chats between Slack and Microsoft Teams, within and outside your organization, for reliable cross-platform communication.

Reduce silos and boost collaboration, with real-time message synchronization and customizable file sharing on both platforms.

chat on slack and teams

Connect channels and chats across your company

Collaborate on Microsoft Teams and Slack across your organization. Chat with team members without needing accounts on both platforms.

Conclude supports the connection of new or existing Microsoft Teams chats with Slack channels (private or public) for a near-native chat experience.

 

connect and sync chats on slack and teams

Message partners and clients on their preferred platform

Improve client and customer communication by linking selected chats or channels between businesses, with no extra licenses required.

Set up is simple with email-based invites. Ideal for agencies, consultants and service-based businesses.

“Teams were struggling to keep track of conversations across platforms, constantly forwarding messages between different communication channels. With Conclude, Slack and Microsoft Teams users can communicate in the same channel. This has reduced tool switching, removed the need for extra licenses, and improved overall team speed.”
- Martin Erler, Director of IT
“Conclude was exactly the silver bullet we were looking for. When I first saw the solution, I thought there’s no way it could work this easily, but the very first channel I connected worked immediately.”
- Hector Chacon, Technology Change Management Analyst
“We needed to bridge the communication between the client, client success, and internal operations. As founders, we wanted to use one app to forward our Slack client messages to our internal team quickly. Conclude is a perfect solution for consulting companies like us, improving project coordination and ensuring client success.”
- Shawn He, Chief Executive Officer
“Our migration from Halp to Conclude was a smooth experience with no disruption to our existing workflow. The onboarding process was straightforward, and we quickly adapted to the new UI. Conclude allows us to open support tickets from Slack and includes the vital Zendesk integration that we rely on to keep our customers happy. Recommended.”
- Christian Romming, Founder & CEO
“Previously, we used separate Slack accounts to communicate with external partners and Teams for internal communication. With Conclude, we were able to integrate both platforms, reducing the steps needed to communicate and share information. I strongly recommend this solution.”
- Min Lee, Director of IT
“Conclude has significantly improved our collaboration with external companies and clients. We use Teams, and previously faced challenges when customers preferred using Slack. This either forced us to run multiple tools or abandon chat as a communication method. Conclude has provided a reliable solution that allows our customers and team to use their preferred tools, enabling real-time communication without any drawbacks.”
- Patricia G, Operations Lead
ai ticket summarization slack

AI tools for email and ticket summarization

Use AI-powered features in Slack and Teams to summarize emails and automatically generate ticket descriptions.

Streamline communication for incoming and outgoing messages using email translation in up to 60 languages – ideal for multilingual teams.

slack zendesk integration

Scalable customer support with Zendesk integration

Implement a scalable conversational ticketing solution in Slack and Microsoft Teams to handle all your customer requests. Open tickets using an emoji to keep your UI clean and organized.

Assign tickets and track response and resolution times from the Dashboard.

slack and jira

Slack ticketing with Jira Cloud integration

Bring your helpdesk into Slack with no-code apps for support tickets, issues, and incident management. This solution includes an optional Jira Cloud integration.

Use AI features to speed up ticket summarization and collaborate in a dedicated channel to resolve issues faster.

apps for teams

Apps for Microsoft Teams tickets and issues

Manage tickets, tasks, issues, and incidents directly in Microsoft Teams with no-code apps.

Configure everything from the Teams dashboard or Conclude’s web-based dashboard. Track progress, reopen items, and stay on top of every request.

dashboard for slack and teams

User dashboard to capture and track everything

Find everything you need without having to search through endless messages. The web dashboard provides a clear overview of all open and closed tickets, along with their resolution.

Once concluded, tickets or channels are archived, but all details are saved, so no important information is lost.

Connect. Collaborate. Conclude